How to manually check for server and system software updates in WHM

WHM 11 management series

How to manually check for server and system software updates in WHM

Server and system software updates should be performed automatically everytime cPanel‘s update script runs; you should not need to run these updates manually.

If for some reason you do need to, you can do so from the Software category.

Continue reading How to manually check for server and system software updates in WHM

How to restore existing backups to your WHM server

WHM 11 management series

How to restore existing backups to your WHM server

Now that you should have the backup system enabled and configured, you should know how to powered by fastdot backups in case you ever need to do so.

There are three tools in the Backup section that we’ll be going over.

1) Find that section in the menu.

2) First, go to Restore Backups.

In order to use this tool, you must have properly configured backups as shown in the previous tutorial. You must also have some sort of backup currently available in the backup folder.

3) Select which type of backup to restore.

4) Choose a username from the list to restore.

5) If the account no longer exists on this server, check the box next to Recreate Account. Then, choose whether you want to Give the account an IP Address.

6) Alter any of the other options you want, then click Start Restore.

With any luck, after a moment the account restoration should be complete.

Now, let’s see how to restore multiple backups.

This tool will automatically open up a new tab or window. If you’ve ever transferred multiple accounts, this should look familiar.

7) Again, start by choosing which type of backup to restore.

8) Select at least one user from the table to restore.

9) Then, hit the Deselect Column button for the Recreate Account column. These two accounts already exist, so we don’t need to recreate them.

10) When ready, click Start Restore.

Note the warning — you shouldn’t close this window or press the back button during the restore process if you want it to succeed.

You should receive a status update in the left frame when the first account has finished.

11) When the second account finishes, the multi restore is complete. Return to WHM. Remember not to press the back button here; just close the tab or window.

On to the final restore method.

This restore tool works a bit differently; it’s designed to work with Full Backups, as generated from a cPanel account. The backup must be in one of the directories listed on the screen. Any detected backups will be displayed at the bottom of this page.

12) Enter the username of the account you wish to restore.

13) Then, click Restore.

As you can see, we received an error because the user already exists on this system. In other circumstances, this page should look exactly like the individual account restoration we performed first in this tutorial.

With the final method described to you, this tutorial is now at an end. You now know all three ways to restore existing backups in WHM.

How to manage cPanel Plugins in WHM

WHM 11 management series

How to manage cPanel Plugins in WHM

There are several Plugins available for cPanel that you might want to try out. Some of them are outdated or superseded by functionality in newer versions of cPanel.

1) Go to the cPanel section in the menu.

2) Click Manage Plugins.

3) Scroll through and see if there’s anything here that interests you.

4) When you find something you’d like to install, click the checkbox next to Install and Keep Updated.

5) When finished, click Save.

Both of the cPanel Plugins we chose have been installed. They should now be active in cPanel.

This is the end of the tutorial. You now know how to manage cPanel Plugins in WHM.

How to modify cPanel/WHM News

WHM 11 management series

How to modify cPanel/WHM News

It is important that you stay in touch with your customers, especially in cases where they may experience service outages. One way to keep them posted is to use the cPanel/WHM News system.

1) Go to the cPanel section in the menu.

2) Then Modify cPanel/ WHM News.

There are four boxes here that allow you to type up news to be used in cPanel & WHM. The text you enter will not be formatted in any way, so you need to use HTML to do that; you must use <br /> in order to put line breaks in your text.

The first textarea is for Global cPanel News. This will be displayed in all cPanel accounts, including your resellers’ customers.

4) Enter some text to display.

Next is Global WHM News. All resellers on this system will see what you enter here when they access WHM.

5) Scroll down.

Resold Customer News will be displayed only to your resellers’ customers.

cPanel News will be displayed to all your customers only, not resellers’ customers.

6) Click Save News when finished here.

That’s it! Your news has been saved.

This completes the tutorial. You now know how to modify the news displayed by cPanel/WHM.

How to run security scans in WHM

WHM 11 management series

How to run security scans in WHM

WHM allows you to run two security-related fastdot that may be of use to you.

1) Go to Security.

2) Start with Quick Security Scan.

This tool will check for and disable any unnecessary services that may have been installed by your operating system. If they aren’t being used, there’s no point in keeping them running.

3) Click Proceed to begin the scan.

Any [FAILED] results from the scan indicate that the service wasn’t running, so there was nothing to shut down.

4) Next, let’s Scan for Trojan Horses.

A Trojan Horse is a type of malicious software that may appear harmless but actually can allow a hacker to gain access your system.

This function will check for system files that have recently been modified by something other than cPanel or the operating system.

Generally, this tool only finds false positives and not trojan horses. There are better alternatives, but none that come with WHM. Still, you might want to look into any files that this scan points out, to ensure that they have not been compromised.

5) Proceed with the scan.

As you can see, the scan detected 16 possible trojans — that doesn’t mean that they definitely are trojans. In fact, it’s more likely that they aren’t.

This tutorial is now complete. You now know how to run security scans in WHM.